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| Knowledgable support agents are available to expedite solutions regarding order entry, inventory or delivery |
The Customer Call Center was created for VEKA customers as a support hotline for any questions. The department was started in January 1996 to give VEKA customers a dedicated means of support. All inquiries are acknowledged within a 24 hour period.
Our customer contacted an outside vendor to have the windows coated with bronze pigment. The cost for this undertaking was extreme and out of the question. At this point, we were contacted by our customer for ideas.
We were able to coordinate a reasonable solution to their problem that saved time and money. The bronze coated windows were installed in the homeowner's house. The homeowner was so pleased with the results that she called to thank us personally."
- Dyan Danylo
Customer Call Center Agent